Course Information

Introduction

This five-day course teaches practical communication practices and the tool skills needed for reliable project coordination. You will learn to set up shared workspaces, run focused meetings, and keep status information accurate. The curriculum targets common causes of delay and rework caused by unclear handoffs and fragmented information. Sessions use real project scenarios and hands-on exercises.

Objectives

1. Configure project workspaces and task boards to track assignments, dependencies, priorities, and deadlines.
2. Create and maintain a communication plan that defines channels, update cadence, audience, and escalation paths.
3. Run efficient meetings and written updates: set agendas, capture decisions and actions, and distribute concise status reports.
4. Use tool features (notifications, permissions, tags/labels, filters) to reduce questions and keep information discoverable.
5. Apply templates and handoff checklists to standardize messages, meeting notes, and status dashboards and reduce rework.

Who Should Attend?

Project coordinators
Assistant or junior project managers
PMO analysts and administrators
Business analysts responsible for requirements and stakeholder liaison
Functional or delivery team leads who coordinate cross-team work

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection

Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.